Reviews for Digital Installers

We recently had three Famous Dave's BBQ locations upgraded with new five 80 & 60 inch TVs at each location and Rusty's guys took great care of our Restaurants. They are not just great at what they do, they care and know that our success is also a success for Digital Installers.

Love this company! Professional, courteous....great work!
Contacted them and within one week had all my televisions and sound installed.
Their crew left my home spotless....and I am picky.
Looking forward to using them again for security and for work in another one of our homes.

These guys did a fantastic job, hanging two new flat screens for us. One was a smaller one (32") on a fixed mount, and the other a large 55" which was mounted on a tilt mount, both of which they rovided Their work was clean, fast, polite, and expertly done, and reasonably priced. Would recommend them to anyone.

Simply put:

Within 48 hours of contacting this company on yelp, I had 3 hidden cameras in working smoke detectors and I could (after being given a detailed demo by the installers) access the live feed and recorded footage from my phone.
They neatly installed everything and vacuumed everywhere they had been before they left.
They were very friendly and efficient (it only took them a few hours from beginning to end, which I greatly appreciated with my schedule), and they were nice to my cat, who was climbing all over them while they installed everything.
Thank you!

I had a Bose Sound Dock that was out of warranty and the sound would not work. I gave Rusty a call and although they do not usually service or repair speakers he advised for me to stop by anyway to see if he could help. His colleague, Oscar, assisted me and was able to fix the issue within 10 minutes. My Bose Sound Dock is up and running. Appreciate the help and good service!!

Reuben is simply awesome. Clearly knows his stuff and executes the installation himself. He's friendly, professional, and genuinely cares about a quality install and a happy customer. He was very helpful with SOLUTIONS to address project complexities, and tried his best to come up with cost effective options...while still delivering a clean install. I had Reuben at my home for several hours, much longer than he had planned and he didn't complain once.

Two custom flat screen and sound system installs ended up costing much more than I had planned but after seeing the hours of labor and cost of materials it made sense. Regardless, DI makes good margin. Good for them. With their quality work they deserve it.

After Reuben left my house, I encountered a complication. He left his card with cell number so I texted him with my problem. In less than an hour he responded with a course of action which worked. I felt great to have continued good service after I had already paid and they left the job.

One suggested improvement. Update your marketing materials with a phone number that immediately gets to someone who will respond and schedule an installation appointment. Howard's TV. gave me a DI card with a number that went straight to vm...and no one called back to schedule an appointment. I had to call 3x and finally found Rusty's direct number. Ultimately Rusty took care of scheduling the install for the next day. But it really should not take 3 calls from a customer, right? It seems other reviews indicate problems with scheduling...

Bottom line: I would use DI again in a heartbeat.

We are very pleased with Digital Installers. The products installed and the quality of the installation far exceeded our expectations. We wouldn't hesitate to recommend Digital Installers!

D. I.

I had installation on 12/23/14. I had them install four speakers in my back yard with Sonos connection so we could have outdoor music or radio or TV using our iPhone or iPad, as Oscar suggested. It was done beautifully within 3 hours and that included explaining to me how to use everything. It was my husbands Christmas gift so they came while he was gone as planned. very, very happy with these guys and would highly recommend. They were prompt, knowledgeable and professional.

I am no way shape or form technically savvy so when my fathers Yamaha speakers from the 80's had a chord snap (I had never seen these types of chords before in my life) , I was preparing to spend some cash I didn't have. When I texted my issue to Rusty, he simply instructed me to "plug the brass wires" nicely into the hole. I did and boom! Working. I know this is a simple fix but it was really kind of Rusty to just help me out like that. Holiday KINDNESS at its finest. I will use this service in the future. He was so prompt (in picking up the phone on the Sunday before Xmas!) and professional.

The owner and his staff are awesome! Talk about great customer service!! I called with a very odd request and within minutes the owner had his guys on the phone pulling strings to make my request happen. All other stores in long beach wouldn't even bother doing or trying to help and yet these guys went above and beyond!! Thanks again and happy holidays!

These guys are truly the best! They installed my exterior security cameras last year and I had every hope of never having to call them again. Totally professional, great customer service and I was completely satisfied with the installation. Today we had a burglary and Esmond (and Evan) were at the house within hours to help me figure out the system and capture video showing who/what/when etc. These guys are techies, make no mistake, but they know how to handle folks like me (let's just say less-than-techie) with a patient, calm and understanding manner. Let's hope the cops catch the bad guys but in the meantime I have security cameras, and Digital Installers, on my side.

Rusty and his team did a fantastic job on our TV and electronics installation. They installed two TV's, in ceiling speakers, and various electronics. The installation was done perfectly without a wire to be seen. Couldn't recommend them enough. This is our second house they have installed in and I won't use any one else in the future.

5 star service. Oscar came out and did a bang up job for us at my parents house! He came out and helped us upgrade our overly complex (and expensive) Crestron remote controls. We are much happier with our new system, which didn't cost a whole lot and is much easier to use. We really appreciated the professionalism, customer service, and attention to detail that he provided. This company is better than the ones we've worked with in the past and we will continue to hire them - and would definitely recommend them to our friends.

Rusty (the owner) and his crew at Digital Installers are really excellent. Competitive pricing and great customer service. Esmund is one of the managers and has done work for me in two of my homes now and he has great ideas. I moved into a big house and needed a lot of stuff done. Everything was spot on, from the complete home audio system to the outdoor TV and speakers. They are experts about the equipment they are installing and they don't try to up-sell you on stuff you don't need. Everyone is extremely conscientious in your home and polite. Oscar was another crew member on this last job and he was terrific as well. They've also done work for my parents as well as other friends with great reviews. Definitely give these guys a call for any A/V work you need.

Easy. No fuss, no mess, no complications. They even set up an app on my phone so I could see my security cameras while I was away. They trouble shot every potential problem before they left and took their time to make sure I had my questions answered and was comfortable with the installation. Great company to do business with and very accommodating.

I love Digital Installers! I was having a hard time getting a signal from my Verizon Fios wireless modem. I don't have a big house, but I still couldn't stream Netflix in my bedroom and my laptop would drop the signal all the time. I called Rusty over at DI and he sent out an awesome team to fix my problem. They came in, problem solved, and fixed my problem in a heartbeat. Now, I can stream videos, work on my laptop and my kids can have Apple TV going in their room and none of us lose our signals.

If you're looking for a company that cares about its customers and won't leave you feeling like the job is unfinished, check out Digital Installers. It's a family-run business with ethics and quality work.

Also, if you go to their office and showroom, you're in for a treat. Rusty is super creative and is always coming up with something new and innovative that I want to incorporate into my house and business. It's a great office to show you all the endless possibilities DI can provide.

Excellent experience! We needed ethernet drops (3 of them) installed in parts of our house. We read about Digital Installers on Yelp, and the reviews were great. On the day of the installation, we received a call before they arrived saying they were on their way. The installers arrived on time, immediately assessed the work to be done, and got to work. The actual installation took no longer than what they told me at the beginning of the job. They were neat, clean and accomodating. They were glad to answer any and all questions that my wife and I had relating to the installation. Everything works fine, and I would definitely recommend Digital Installers!

I used Digital Installers to install a TV over my fireplace and they more than exceeded my expectations. I had an appointment and I messed up the times and called Rusty and he accommodated me on a prompt new day and time, so that says a lot about the way he does business. He never made me feel like I put them out. I appreciated that.

The technicians were on time and did the job in a timely manner. They had a tougher than usual installation due to my fireplace design, but came up with a quick solution, which I was more than happy with. They did great work and left my house just as it was when they arrived. I would recommend Digital Installers to anyone and I will use them again in the future!

Digital Installers came to my rescue after I broke off the end of my hdmi cable that was buried in the wall. They squeezed me in the day after I called on a busy weekend, and did a fantastic job. I'm hiring them to do another upcoming project. I recommend them without hesitation!

I am SO grateful for Digital Installers...this is the second time I have used them (just going back to the same company should say a lot about their level of service/reliability).
I emailed on Wednesday to see if they could help that weekend move 3 TVs and mounts from our existing home in Signal Hill to our new home in Woodland Hills. Rusty respond immediately, then we spoke on the phone and he said even though he had 4 guys scheduled to be off that weekend he would make it happen.
They did make it happen and Shawn and Jamie (I think that was their names - sorry if I got that wrong), were early (which NEVER happens these days), quick and beyond courteous and helpful in suggestions on the new installs. All looks great and was done with professional expertise.
My only reason for 4 stars instead of 5 (which should actually be 4 1/2 if Yelp would let you do 1/2s) is that it was a little bit on the pricey side...the discount for being a repeat customer was 3% which didn't really make much of a dent in our $1500 bill (but that was for the take down of a 55" TV and mount, loading that and 2 new in box TVs, a mount for a 40" TV, and placing all 3 TVs at the new house with the wires being in wall and extra cables)...so I guess it wasn't THAT bad, but still a bit of a sticker shock for me.

Overall I would HIGHLY RECOMMEND Digital Installers; fast, professional, knowledgable and reliable service!!

I've worked with other AV companies in the past. DI (Rusty) was easy to work with, fairly priced and honest! Installers were knowledgeable and on time. Shawn is a delight to have working in your home or business.

Digital Installers are awesome. They installed the Sonos system with speakers/audio throughout our entire house and our back yard, plus they boosted our WiFi (our Fios was awful and barely worked so these guys fixed it right up). Rusty's team was efficient, personable, and knowledgable. We love our new audio system... music in every room of the house, all controlled by our iPad and iPhones. Big thanks to Shawn and Ruben, those guys were so helpful and they took the time to explain everything in detail. I would recommend Digital Installers 100%.